Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described below.
1. Information We Collect
When you visit our website, we may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via payment gateways)
Technical Information
IP address
Browser type and device information
Pages visited and browsing behavior
Cookies and tracking data
2. How We Use Your Information
We collect information to:
Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Send promotional emails (only if you opt-in)
Prevent fraudulent transactions
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All payments are processed through secure third-party payment gateways. We do not store your full card details on our servers.
Your payment information is encrypted and handled according to industry security standards.
4. Cookies & Tracking
Our website may use cookies to:
Improve website functionality
Analyze site traffic
Remember your preferences
You may disable cookies in your browser settings, though some features of the site may not function properly.
5. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
We may use trusted third-party service providers for:
Payment processing
Shipping and logistics
Website analytics
These providers only receive necessary information to perform their services and are obligated to protect your data.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal obligations)
Withdraw consent from marketing communications
To exercise these rights, contact us at the details below.
8. Data Retention
We retain your information only as long as necessary to:
Complete transactions
Comply with legal obligations
Resolve disputes
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: OFFMARKET101@GMAIL.COM
Business Location: Darjeeling, West Bengal, India