Terms & Conditions
Welcome to our website. By accessing or purchasing from our platform, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
- General
This website is operated by our brand, based in Darjeeling, India. Throughout the site, the terms “we”, “us”, and “our” refer to the company. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following updates constitutes acceptance of those changes.
- Nature of Products
We are a curated thrift platform offering pre-loved, one-of-a-kind pieces.
All items are pre-owned unless stated otherwise.
Each product is inspected, cleaned, and quality-checked.
Minor signs of wear may be present and will be disclosed in descriptions where applicable.
Due to the unique nature of thrifted items, most pieces are available in single quantities only.
- Pricing & Payments
All prices are listed in INR (₹).
We reserve the right to modify pricing at any time without prior notice.
Orders are confirmed only after successful payment authorization.
In case of pricing errors, we reserve the right to cancel the order and issue a full refund.
- Orders & Acceptance
Once an order is placed, you will receive a confirmation email/message. However, we reserve the right to:
Refuse or cancel any order at our discretion.
Limit quantities purchased per person.
Cancel orders suspected of fraudulent activity.
If your order is canceled after payment, a full refund will be issued.
- Shipping
Orders are typically processed within 1–3 business days.
Delivery timelines vary depending on your location.
We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
Once shipped, tracking details will be shared with you.
- Returns & Refunds
Returns are accepted only under specific conditions as outlined in our Return Policy.
We do not accept returns for:
Size or fit issues
Minor disclosed imperfections
Change of mind
Approved refunds are processed within 5–7 business days after inspection.
- Intellectual Property
All content on this website — including images, logos, branding, text, and design — is the property of our brand and may not be copied, reproduced, or used without written permission.
- Limitation of Liability
We are not liable for:
Indirect or incidental damages arising from product use.
Allergic reactions or sensitivities to fabrics.
Losses due to misuse of products.
By purchasing from us, you acknowledge the nature of thrifted goods.
- Sustainability Disclaimer
Our brand promotes conscious consumption and reuse. By shopping with us, you support reduced fashion waste and responsible purchasing decisions.
- Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in West Bengal, India.
- Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
OFFMARKET101@GMAIL.COM
SHRIDHI APARTMENT, DARJEELING, INDIA