FAQs (Frequently Asked Questions)

We are a curated thrift platform inspired by the mountains of Darjeeling and a deep respect for nature. Every piece is hand-selected for quality, character, and timeless appeal — we focus on thoughtful curation, not mass resale.

Yes. Each piece is pre-loved, but carefully inspected, professionally cleaned, and quality-checked before being listed. We only offer items that meet our aesthetic and durability standards.

Every garment goes through a detailed screening process. We assess fabric condition, stitching, structure, and overall wear. Any minor imperfections, if present, are transparently mentioned in the product description.

Absolutely. Authenticity is non-negotiable for us. Any branded item listed is thoroughly verified before being made available on our platform.

Our pricing reflects brand value, craftsmanship, rarity, fabric quality, and overall condition. Certain vintage or premium-label pieces may carry a higher value due to their uniqueness.

As thrift pieces are often one-of-a-kind, we provide detailed measurements for every item rather than relying solely on tag sizes. We recommend reviewing measurements carefully before purchasing.

Due to the exclusive nature of thrifted pieces, returns and exchanges are limited. We encourage mindful purchasing and reviewing all product details before placing your order. Please refer to our Returns Policy for complete information.

Orders are typically processed within 1–3 business days. Delivery timelines vary by location, and tracking details are shared once your order is dispatched.

Thrifting is a conscious decision — it extends the life of garments, reduces environmental impact, and supports a more sustainable fashion ecosystem. It allows you to own distinctive pieces while honoring the planet.